REFUNDS
If for any reason you are not fully satisfied with your purchase, simply
return it within 10 days of the invoice date for a full product refund.
(Sorry, we cannot refund freight, special order and final sale merchandise
or items with personalized inscriptions.) To return any item, please email
Customer Service or call us at 1-888-343-5090 for an R.A. (return authorization) number. When sending back your return, please include
a copy of your invoice with the return, write the R.A. number on the outside
of the package and include a short note explaining the reason for your return.
All merchandise should be returned to us fully insured. For your security,
as with our fine jewelry, all returns are opened in the presence of two
jewelry receivers who verify the contents upon their arrival. We can only
refund merchandise that is received back within 10 days of the invoice date
and is in new, resalable condition without any scratches, nicks or marks.
We want your online shopping experience to be as intimate, convenient
and fun as a visit to one of our seasonal jewelry shows around the United
States. Please feel free to contact us via email, phone or snail mail
with questions, special requests, custom orders or suggestions.
For more information regarding use of our web site, click
here.
Private Collection
4400 Old Shell Road
Mobile. Alabama 36608
888-343-5090
251-343-6133 FAX
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